How Long to Keep Medical Records and Bills?

October 29, 2024

Proper record-keeping is considered a matter of utmost importance in the healthcare sector. Medical records usually consist of a patient's history of diagnoses, conditions, treatment plans, allergies, prescribed medicines, and other details related to their treatment. But the question is, how long should the records be maintained? There is in fact no one-word answer for that as it depends on various factors, including federal and state laws, and private healthcare practice policies.

Patients and doctors need to learn about the process and period of keeping medical records. Patients need to have an idea about how long their health data is readily available. On the other hand, providers should implement proper data safety and compliance when handling patient healthcare information. This article spotlights the process of medical data retention, including government guidelines and best practices for managing medical records and bills.

State Law and Medical Record Retention

The Health Insurance Portability and Accountability Act (HIPAA) provides guidelines for safeguarding patient health information. However, it does not specify a period for the retention of medical records. The Centers for Medicare and Medicaid Services (CMS) has set a minimum retention period for medical records. Healthcare providers are advised to retain medical records for at least six years, starting from the last date of service.

Generally, healthcare providers must keep medical records for at least six years after the last service date. CMS requires all providers submitting cost reports to retain medical records for at least five years after submission. However, for Medicare Advantage patients, the retention period extends up to ten years.

Medical Record Retention and Variations in State Laws

While federal regulations provide a starting point, individual states have the authority to enact strict medical record retention laws. The amount of time required to keep medical records in your state is independent of the federal minimum requirements and may differ from it. Before proceeding, it is important to consult with the health department of your respective state or healthcare lawyer to determine what your state laws says about the duration of medical record keeping.

Some states require health care providers to maintain medical records for minors patients for a specified time after legally cameoing adults. For example, New Jersey requires that such records be retained for at least two years after the minor reaches the age of 18 years or seven years from the last date of discharge, whichever is longer.

Best Practices for Patients About Medical Record Retention

Here are some basic tips you may follow to effectively maintain your medical records:

Request and store copies: Don't rely solely on your healthcare provider to keep your records permanently. Contact your care provider occasionally to request copies of your health records and store them safely, either physically or electronically.

Update contact details: Remember to update your old phone number, email, or other contact details at your provider's clinic and update immediately when anything changes. This helps maintain safe and smooth communication with your provider in case either party needs to contact each other for records-related information.

Know your state laws: Stay updated with the medical data retention laws of the state you reside in. This information will help you avoid mismanaging your medical data.

Connection between Medical Billing and Record Keeping

The accuracy of medical billing depends on complete medical records. Medical record-keeping plays an important role in ensuring appropriate coverage. Here's how to do it:

Supporting Medical Needs: Medical records provide an understanding of services and associated costs. They document diagnoses, procedures, and medications and attest to the need for billable medical services.

Document Accuracy: Medical records are the basis for accurate medical documentation. Codes applied to medical bills directly correspond to diagnoses and procedures in a patient's medical record.

Dispute Resolution: Medical records are essential for verifying and clarifying medical billing disputes. Having records readily available allows patients to contest spurious accusations and work toward resolution.

Considerations for Health Professionals in Medical Record Retention

Healthcare workers are legally and ethically required to maintain complete medical records for a specified period. Here are some pointers that health providers need to consider regarding medical data retention:

Federal and State Laws: Ensure compliance with federal laws and specific state regulations governing medical data storage applicable to your practice area.

Data Security: Take necessary steps to ensure data protection privacy of sensitive information of your patients . This includes secure storage of physical records and confidential storage for electronic documents.

Record destruction policy: Establish a clear and standardized procedure for eventually destroying medical records after the expiry of their retention period. These policies should specify safe disposal methods to prevent sensitive information from being landing in unauthorized hands.

Patient Requests: Implement a flexible process for handling patient requests for access to and copies of their medical records. This approach promotes transparency and builds trust with your patients.

Role of Technology in Maintaining Quality Medical Records

Technological advances provide valuable tools for the efficient and secure management of medical records. Consider the following:

Electronic Health Records (EHRs): EHR systems provide detailed and safe storage and retrieval of patient medical data. This makes it easily accessible to authorized staff and facilitates efficient care management.

Cloud-based storage: Cloud storage solutions provide a secure and scalable way to store medical records electronically. It eliminates the need for physical space and allows providers to access data from any authorized device or location.


Conclusion: Achieve Balance in Medical Record Retention

The duration for which medical records must be stored is a complex issue that cannot be easily summarized in a single sentence.

Understanding your state's medical record retention laws allows you, as a patient, to better manage your health information. It is important to review your records and determine your rights.

For healthcare providers, the implications of maintaining medical records involve balancing compliance, data security, and patient accessibility. Implementing strong record-keeping practices, using technology, and adhering to established destruction policies are important for responsible data management.

By fulfilling their supposed responsibilities, a patient and doctor can ensure that medical records are retained for a reasonable time, promote the best healthcare delivery, and protect patient privacy.